FAQs

How long does processing take?
Orders are processed within 1–2 business days.

How long does shipping take?
Shipping usually takes 5–8 business days within the United States.

How can I track my order?
Once your order ships, you will receive a tracking number by email.

Can I change or cancel my order?
Please contact us as soon as possible after placing your order. We cannot guarantee changes once the order has been processed.

What if my package is delayed?
Shipping delays can occasionally happen due to carriers or holidays. If you need help, contact us and we’ll assist you.

What if I entered the wrong shipping address?
Please contact us immediately. We are not responsible for orders shipped to incorrect addresses provided by customers.

How can I contact you?
Store: OURLOKAN
Phone: 380-260-3244
Email: lomadoradil@gmail.com